FAQ

Consultation

What's Included In An Estimate?

Our estimates include material costs, installation, and any additional services required for your flooring project.

How Should I Compare Flooring Estimates?

Compare estimates based on product quality, installation methods, warranty coverage, and total project cost.

How Long Does A Consultation Take?

Most consultations take about 90 minutes.

What Happens During In-Home Appointments?

Your Design Associate measures your space, helps you choose flooring, and provides a complete estimate.

Financing

Do You Offer Financing?

Yes. Financing options are available for qualified customers to help make flooring projects more affordable.

How Do I Apply?

You can apply during your consultation or through the financing application provided by your Design Associate.

Warranty

Is My Flooring Covered By A Warranty?

Yes. Most flooring products include a manufacturer's warranty, and installation workmanship is also covered.

What Does The Warranty Cover?

Coverage varies by product and may include defects in materials and installation.

Other

Do You Move Furniture?

Yes. Furniture moving services are available as part of the installation process.

Can Old Flooring Be Removed?

Yes. Existing flooring can be removed and properly disposed of before installation begins.

Product

What Types Of Flooring Do You Offer?

We offer hardwood, carpet, laminate, luxury vinyl, tile, and more to suit different styles and budgets.

How Do I Choose The Right Flooring?

Your Design Associate will help you compare materials based on your lifestyle, budget, and design preferences.

Installation

How Long Does Installation Take?

Installation time depends on the flooring type and project size, but most projects are completed within a few days.

What Should I Do Before Installation?

Remove personal belongings from the work area and follow any preparation instructions provided before installation day.